I have the left over pieces to fix the problem. My next step will be the New York State Attorney General. Everyone will find something to suit his or her personality. I looks like they just ignore you and hope you will go away. Quick-Step Reclaime laminate floors comes in planks, tiles or classic laminate. I have tried to be nice and reach out to get service. The claim was sent certified mail and they received the mail. I only received a invalid address message in response and Annette Jones is no longer responding to phone messages. I called when I received no response and was told by Annette Jones that she was not handling our claim and I had to contact the UNILIN Claims office at the same address. I called the US office and Annette Jones The Senior Claims Specialist said I could fax or mail the supporting documents to her office. Installer, that the floor has a life time warranty. However at the dining table theįloor has worn through. Do not allow liquids to stand on your floor or stay in contact with any Quick-Step® accessory.We have had this floor for a few years. Quick-Step® maintenance products and maintenance procedures should be used followed for years of enjoyment of your Quick-Step® Uniclic® floor. Under the each entrance door of the room a transition joint must be installed. Maximum 26 ft (8 meter) lengths can be installed without a transition joint. Let dry for 24 hours before exposure to water. Then fill the expansion area with sealant, excess with a plastic scraper or putty knife, and remove tape. When applying sealant, it is helpful to first apply a strip of masking tape parallel to and with approximately 1/32" from the edge of the laminate.
All perimeter expansion areas must be completely filled in with Quick-Step® Sealant Kit. An expansion area of 5/16" - 3/8" must be provided around all vertical obstructions including walls, permanent cabinets, pipes, etc. Since prolonged water exposure could damage your laminate flooring, the following installation recommendations should be closely followed to validate your 25-year residential water warranty. The water warranty excludes all beveled edge products. Neither Quick-Step® Uniclic® flooring panels, nor the Quick-Step® accessories are recommended for extreme humid applications such as in saunas or swimming pool areas. appliance and plumbing failures, or pet accidents.) Wet areas would include bathrooms, powder rooms, kitchens, mud rooms, foyers and laundry rooms. floods) or naturally occurring conditions/accidents (i.e.
The 25 year water warranty excludes damages caused by natural disasters (i.e.
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